FAQ’s
Can I see more than one of your providers at a time?
Yes! We all have different experiences and areas of expertise, and we love to collaborate with each other.
We even encourage you to see different providers within the same discipline. While it might seem silly to receive care 2 chiropractors or 2 bodyworkers, doing so can provide valuable insights and breakthroughs that we can only achieve through collaborative care.
What payment options do you accept?
We accept most forms of payment including cash, checks, credit cards, FSA, and HSA.
All payments are due at time of service.
We offer wellness plans for people seeing ongoing, proactive care.
Do you take my insurance?
(This is a big question.)
Short answer: No. We are out of network and do not directly bill health insurance companies.
Long answer: While we do not directly bill health insurance companies, there are several ways for you to take advantage of health insurance benefits that you have access to.
You can use your Health Savings Account (HSA) or Flex Spending Account (FSA) with us. Chiropractic, homeopathy, and therapeutic body work all qualify for these.
If you have out-of-network chiropractic benefits, we can provide you with super-bills (detailed receipts with all of the appropriate codes on them) or submit the bill to your insurance company on your behalf. Your insurance company will reimburse you directly if you have coverage. (Sometimes they reimburse you better than they reimburse us.)
Caveats:
Dr. Alex does accept Medicare for covered services.
Note: If you have Humana or UCare as secondary insurance, out-of-network chiropractic care is unlikely to be covered.
Both Dr. Alex and Dr. Tom will work with Auto Insurance companies in the event of an auto accident.
We do not accept personal injury or worker’s compensation claims.
Why are you out-of-network?
We strive to provide affordable, high-quality, holistic care to our community.
We value every person's autonomy and we strive to empower people with choices and options for care. This is of the utmost importance to us.
Unfortunately, if we choose to be in network, it takes away our ability to deliver that level of care. It also eliminates the opportunity to take extra time with people, to educate and provide alternative solutions to conventional care.
Can I use my HSA or FSA with you?
Yes! Chiropractic, homeopathy, and therapeutic body work all qualify for HSA and FSA dollars.